Hello! We’re in the middle of our busiest Spring ever, and our whole team is working around the clock to make sure we build and ship everyone’s gardens in time for growing season.
We build everything custom to order, so getting your garden will take a little time. We know waiting is the hardest part, but trust us, your garden will be worth it!
If you’re contacting us to ask where your order is, we promise we’re building it as fast as we can, and it will arrive soon! You’ll receive a shipping notification by email as soon as it ships. Asking us where your order is won’t make it go faster, unfortunately, and might even make it go a little slower, since our customer service agents also work on the factory floor building gardens. So every email they answer takes away time from building. Please hang in there! We got you!
If you’re contacting us about anything else, we’d love to hear from you! But please be aware most of our customer service team is hard at work building gardens at the moment, so it may take longer than usual to get a response. Running a small business is challenging, but we thank you for supporting us and promise we’ll build you a beautiful garden you can be proud of!